Interaction between the app user and User Hook is done through Hook Points. Hook points are specific messaging or actions that should be presented to the user at a certain point of using the app.
When creating a hook point, you must decide what should happen when this hook point is executed inside the app. This is done by assigning the proper type to the hook point.
|Message||An in-app message is displayed to the user.|
|Survey||A predefined survey is displayed to the user.|
|Action||A custom action is automatically executed in the app background.|
Not every hook point applies to every user. For this reason, each hook point has a few settings to make sure that the proper message is delivered to the proper user.
- User Targeting Rules are used to defined which users should see this hook point.
- A Frequency Limit can be applied so that a user only sees a hook point a certain number of times.
- A Frequency Interval makes sure that a certain time period has past before the user sees this hook point again.